KUMARI BANK takes every precaution to keep your online experience safe. In a continued effort to safeguard Internet Banking transactions, we offer optimal protection of your account through our Web Server Security-SSL (Secure Socket Layer) to create encrypted link between web server and browser. Encryption is a process that transforms sensitive information into a string of unrecognizable characters before they are sent over the Internet and helps keep your information private between the bank's computer system and your Internet browser.
In addition to encryption, your unique Username and Password will authenticate your access each time you use the service.
Internet Banking is accessed through a "secured" Internet site to help keep your online financial information private and secure. You will know you are at a secured site when you see the https:// in the address field on your browser and the padlock symbol on the browser. Safe and secure online experience demands that you engage into the following practices to safeguard your online information.
a. Beware of phishing scams
Make sure that you always login to your internet banking account directly via your bank website, and not through links that are not from your bank.
b. Have strong passwords
Make sure that you create strong passwords which are at least 8 characters long having capital letters, numbers, and special characters such as @, #, &, !, etc. Intruders can easily hack weak passwords. Also regularly change your passwords.
c. Secure your email accounts
Set strong passwords for your email accounts because cybercriminals can easily pilfer your sensitive information. Ensure that the passwords are unique and different from your social networking accounts.
d. Refrain from performing banking transactions over unsecured wireless networks/ public computers
Because wireless networks have weak security settings, it is important that you review and enhance your wireless (Wi-Fi) network settings.
e. Use virtual Keyboard in Login Panel
Virtual Keyboard is the precautionary measure that protects you against malicious keylogger programs which might have infected your computer. We strongly advise you to use it in case you are doing internet banking login from different computer.
f.Secure your devices
Passwords protect your mobile phones, tablets or PCs. Have strong passwords and security PINs for these devices.
g. Switch to statements
Intruders can gain access to your paper documents having sensitive information including your banking details. Therefore ensure that you make use of statements and secure them so that they cannot be stolen. Don’t engage in communication with unsolicited emails or correspondence that requests your personal banking information. Ensure that you always logout of your account and close the browser once you are done. Update all your browsers, operating systems, apps and virus, and malware protection software
You need to visit any of our Branches and submit an application form for signing up. Passwords will be delivered via
SMS or email or both as per your wish.
When can I start using Internet Banking?
You can begin using Internet Banking immediately after signing up.
For security purpose, you are asked to update your login password in first login. Note that, you will also be asked to change the transaction password if you have set normal transaction password.
Is mobile number and email address compulsory?
Yes. Mobile number and email address are compulsory for using Internet Banking. We have now switched from Transaction password to OTP (One time password) for enhancing security feature of Internet Banking which shall be delivered to your mobile phone via SMS or email or both as per your wish.
Any corporate user who has been assigned with the role of “Transaction Approval” can approve a transaction.
Once transaction is initiated then rest of the approvers should approve the transaction in order to complete the transaction successfully.
You will be asked to enter OTP while approving a transaction or salary payment.
In case of Batch Transaction, the final approver will be asked to enter OTP code to complete the transaction.
On the other hand, in case of Salary payment, the (first) approver will be asked to enter OTP.
No, a single OTP is sent to you before you can perform a single fund transfer activity or a single online transaction. You cannot use the same OTP multiple times because we generate and send you unique OTPs for every transaction or fund transfer activity.
• View balances and transactions on your deposits, loans, credit card
• View your account statement for Current and Savings account
• Keep records of employees
• Make salary payments for the recorded employees
• Submit online forms (i.e. Bank Guarantee Form, Letter of Credit Form, DD/TT Application and RTGS/NEFT Application)
• Online Password Reset
Yes. Many types of account statements, including those for most deposit, credit and loan accounts are available through Internet Banking.
If I make a transaction via Internet Banking, how soon will my account reflect the balance change?
When you conduct a transaction via Internet Banking, it will be immediately reflected on your bank account as all the transaction conducted via Internet Banking are real-time transactions.
Yes, from your Deposit Account to certain deposit accounts of other users with the bank.
You will need to set up and verify each of the accounts that you wish to use to make these transfers to. There is no fee for transferring funds inside the bank to another user however such transfer must be within the transaction limit provided to you.
You can verify the completion (i.e. success or failure) of a transaction through Transaction Report.
Ensure that you carefully check your statement after each online transaction activity. In case the details of the transaction do not match with the online statement, contact your bank immediately.
Due to security reason and to avoid phishing, online request for password reset is not available currently. You need to contact any of your branches nearest to you for this.
Password can be changed from the homepage of Internet Banking after you log in into the system. Option for changing username is not available at the moment.
There are several sources for assistance. You can:
• Review the questions and answers supplied in this Frequently Asked Questions (FAQs) section.
• You can also visit any of our branches nearest to you and ask Customer Service Representatives for more information.